24 Hour water emergencies

Including water supply problems, discolored water, leaks and to check the identity of one of our representatives. Please contact our office at (423)- 474-2154.

About your bill

Inquiries, make a payment, check your balance or submit a meter reading.

Please call (423) 474-2154.

Update your information

Tell us you are moving or update your contact information. Please contact our office at (423) 474-2154.

office hours

Office is open between 8:00 a.m. - 4:30 p.m. Monday-Friday excluding holidays.


Board meeting

The Board of Commissioners meet on the 3rd, Tuesday of every month. Meetings are held at the water office at 6:00 p.m. located at 101 Scott Lane, Elizabethton, TN. 37643. To be placed on the agenda please call 24 hours in advance of the scheduled meeting. To have a commissioner return your call contact our office at (423) 474-2154.






Call or Visit

101 Scott Lane
Elizabethton, TN  37643
(423) 474-2154

 Emergencies (423) 474-2154

Monday – Friday: 8AM – 4:30PM
Saturday: Closed
Sunday: Closed



General Inquiries